Dear Roanna I’m guessing it was you I was talking to on the phone the other day. I just wanted to say “Thank You’ for your personal attention to my order of boots for Nellie Bly (see above). That’s her just a few days after she arrived in my home. We’ve been getting to know each other over the last 6 months or so. As I said to you, I love your products. Here in NYC, the city officials just love their rock salt, so I’m looking forward to getting those boots on my girl. It just breaks my heart watching any of the dogs trying to balance on two legs as they try to figure out why the pavement is biting them. I’ll be sure to take a photo of Nellie wearing your boots and send it along to to you. And, of course, if anyone in the neighborhood asks about the boots I’ll be sure to tell them where I got’em. Happy Holidays, and a successful new year. Ilene Rosen